attainability

HISPART SA hereby declares its commitment to ensuring the attainability of https://www.stereorent.es in accordance with the provisions of Royal Decree 1112/2018 of 7 September, which pertains to the attainability of public sector websites and applications for mobile devices (hereinafter, Royal Decree 1112/2018 of 7 September). The present attainability statement belongs to https://www.stereorent.es

COMPLIANCE STATUS: The present website has been found to be partially compliant with Royal Decree 1112/2018 of 7 September, due to the non-compliance of the aspects listed below.

PREPARATION OF THIS ATTAINABILITY DECLARATION: The preparation of this attainability statement was conducted on the 20th of January 2023, through a self-assessment process conducted by the responsible body.

OBSERVATIONS AND CONTACT DATA: It is possible to make communications regarding accessibility requirements (article 10.2.a of Royal Decree 1112/2018, of 7 September) via the following channels: Reporting any possible non-compliance on the part of this website. Communicating other difficulties in accessing the content. Formulating any other query or suggestion for improvement relating to the accessibility of the website. Electronic mail: stereorent@stereorent.es Telephone: +(34) 934 980 980

REQUESTS FOR ACCESSIBLE INFORMATION AND COMPLAINTS: In accordance with Article 12 of Royal Decree 1112/2018 of 7 September, requests for accessible information and complaints must be submitted via the designated Contact Form on the official website. It is imperative that the user indicates the specific intention of ‘Requesting accessible information’ or ‘Making a complaint’ in the relevant section of the form. It should be noted that any natural or legal person is entitled to submit complaints regarding compliance with the requirements of Royal Decree 1112/2018, of 7 September, and request information on content excluded from the scope of application of this regulation. Requests and complaints are to be registered in accordance with the requirements established by Law 39/2015, of 1 October, on the common administrative procedure for public administrations.

APPLICATION PROCEDURE: The application procedure is set out in article 13 of Royal Decree 1112/2018, of 7 September, and may be initiated by accessing the Contact Form and indicating ‘Claim a request’. If a request for accessible information or a complaint has been submitted and rejected, or if the response does not comply with the requirements of article 15.2 of Royal Decree 1112/2018, of 7 September, the option to initiate a claim is available. It is essential to be aware of and to challenge the reasons for the rejection. Furthermore, if there is no agreement with the decision that has been adopted, the adoption of the appropriate measures can be requested. The reasons for the claim should be stated, including why the response is not considered to meet the requirements. Demands and complaints are to be registered in accordance with the requirements established by Law 39/2015 of 1 October on the common administrative procedure for public administrations.